Cancellation and Refund Policy

MOHAMMED KALEEM AHMED believes in helping its customers

as far as possible, and has therefore a liberal cancellation policy.

Under this policy:

• Cancellations will be considered only if the request is made

within 2 days of placing the order. However, the cancellation

request may not be entertained if the orders have been

communicated to the vendors/merchants and they have

initiated the process of shipping them.

MOHAMMED KALEEM AHMED does not accept

cancellation requests for perishable items like flowers,

eatables etc.However, refund/replacement can be made if

the customer establishes that the quality of product

delivered is not good.

• In case of receipt of damaged or defective items please

report the same to our Customer Service team. The request

will, however, be entertained once the merchant has

checked and determined the same at his own end. This

should be reported within 2 days of receipt of the products.

• In case you feel that the product received is not as shown on

the site or as per your expectations, you must bring it to the

notice of our customer service within 2 days of receiving the

product. The Customer Service Team after looking into your

complaint will take an appropriate decision.

• In case of complaints regarding products that come with a

warranty from manufacturers, please refer the issue to

them.

I understand that the content provided is not legal advice, and by using it

freely and voluntarily agree to this disclaimer

In case of any Refunds approved by the MOHAMMED

KALEEM AHMED, it'l take 2 days for the refund to be

processed to the end customer.

1. 1. Cancellations
2. 
   
3. 1.1 Client Initiated Cancellations If you, as a client, wish to cancel your project or services with us, please notify us in writing as soon as possible. We understand that circumstances may change, and we will accommodate cancellations to the best of our abilities.
4. 
   
5. 1.2 Non-Performance by Company In the unlikely event thatCompany is unable to fulfill its obligations or complete the project as agreed upon, we will initiate the cancellation process and provide a refund as outlined in section 2 below.